206 - 320 Sugarcreek Trail, London, Ontario N6H 0G3

Joel & Roz

That’s a lovely gesture, thank you.  With the on-set of cold weather it’s especially nice to know that there will be some extra food for tables.  Really do appreciate all your work Ty.  My husband can probably attest to the fact that I don’t usually hold back in the feedback department, requested or otherwise, and can normally find room for improvement.   In your case, all I can do is focus on what you did well:

(1)  The first draw was your website… for a newcomer to the London area it is very informative and easy to navigate.

(2) Your response times were very good (when I was first looking for someone to work with emails and phone messages to other realtors wouldn’t be returned for 72 business hours… enough time for me to go buy a house elsewhere!).

(3) Exceptionally low pressure / no contracts etc, like you say on your website but actually true!

(4) Excellent listener and matched needs, even when not vocalized, with the appropriate price point and features.

(5) You demonstrate clear market knowledge.

(6) You’re patient (even with my mother!); and

(7) You sealed the deal with terrific negotiating.

I think you did a fabulous job and would certainly recommend your services.

Best regards,
Helen & Adrian

Helen & Adrian

Well Ty it has been 3 weeks since we moved in to our new home and we want to thank you for your kindness you showed us when even while we took our frustration out on you though you had nothing to do with the mistakes our lawyer made.

Philippe and I thank you for exerting yourself on our behalf and ensuring our former house closed on time and for driving across the city multiple times collecting legal papers from lawyers and the bank. Oh yeah, the beer and wine you dropped off helped us too!

You’ve got to come over and dine with us soon, we have completely painted the walls on the main floor and have got the kitchen the way we want it.

Thank you again for all your help, without you we could have been out on the street or spending our money fighting you know who.

Terese’ Langille

PS: I’m glad you were able to help my cousins out. They think you’re marvelous!

Terese’ Langille

This was the first time for me buying a house on my own. Rob was patient, friendly and dependable. He took the time to understand my needs and found the ideal house for me. He kept my best interest in the foreground and his knowledge and professionalism guided me through the process. I trusted him and he was always available when I had questions and he quickly arranged times to see a variety of properties. I am happy with my new home and plan on spending many happy years here.

Deb

Clark