21298 Springfield Road, Strathroy-Caradoc, Ontario N0L 1T0

Ping

We got your letter Ty – thanks for those moving post cards! – and we just wanted to say how much we appreciate the help you’ve given us. As first time home buyers we didn’t have a clue about where to start, how the process worked, who to trust, and how to make sure we got the best deal we could. Even though you didn’t end up representing us in the traditional way, we felt a whole lot better knowing you were looking out for us. You were very fair, available to answer all our questions, and arranged for us to work with a great lawyer and a very thorough home inspector. You made this whole process seem a lot less scary! We’ll be sure to pass along your card to anyone wanting a good experience while buying a home!
Thanks again,
Stephen Stuart and Rebecca Evans

Stephen Stuart and Rebecca Evans

That’s a lovely gesture, thank you.  With the on-set of cold weather it’s especially nice to know that there will be some extra food for tables.  Really do appreciate all your work Ty.  My husband can probably attest to the fact that I don’t usually hold back in the feedback department, requested or otherwise, and can normally find room for improvement.   In your case, all I can do is focus on what you did well:

(1)  The first draw was your website… for a newcomer to the London area it is very informative and easy to navigate.

(2) Your response times were very good (when I was first looking for someone to work with emails and phone messages to other realtors wouldn’t be returned for 72 business hours… enough time for me to go buy a house elsewhere!).

(3) Exceptionally low pressure / no contracts etc, like you say on your website but actually true!

(4) Excellent listener and matched needs, even when not vocalized, with the appropriate price point and features.

(5) You demonstrate clear market knowledge.

(6) You’re patient (even with my mother!); and

(7) You sealed the deal with terrific negotiating.

I think you did a fabulous job and would certainly recommend your services.

Best regards,
Helen & Adrian

Helen & Adrian

I just got home from a meeting and when I came in Jack had your brochure to show me.   You should write a book on your travels with your creativity.  You certainly have talent in writing.

Thanks for all the work you have put into selling this house.  I haven’t ever seen the effort from anyone like this before…very much appreciated Ty!

Judy

Judy

Gord and I want to thank you for all your help in selling our home and helping us find our new condo. Your patience in explaining to Gord and I about condos, what to look out for and the time you took to show us condos across London.

As you know, our previous experience with a real estate agent was regrettable and costly for us. I must say that your name kept being referred to us and you thank you so much for recouping most of the money lost with the previous agent.

Again Ty, we can never repay you for your time and kindness but be assured every one we know will now know about Envelope Real Estate .

Fran Russell

Fran Russell