28 Pinehurst Dr Drive, Dorchester, Ontario N0L 1G2

I hope this message finds you happy and healthy! Dave, Darius and I
have been busy getting settled in! We have finally moved in!

As i was unpacking, I discovered the package that was supposed to be sent (simply
placed in a mailbox) to you quite some time ago. Dave forgot, so, I
wanted to include my comments on the service we received via email,
until you receive it in the mail.

Thanks again for your hard work!! We love our new home and couldn’t have
done it without you!

Please see below…

Our experience with Envelope Real-estate and Ty Lacroix, in particular,
was nothing less than comfortable and stress-free (well, as stress-free
as buying a home for the first time can get!). Ty, as an experienced
agent, was very informative and most importantly, intuitive! He was
able to give us as much information as we required, often answering our
questions before we asked, and was thoughtful and conscious of our
priorities.

Ty took the time to get to know my family and made sure that the
properties we viewed reflected our interests. The extra time that he
took to get know us, attributed to the efficient way in which we were
able to find a home together. Ty is not one to sugar coat anything! He
is very forthcoming and had proved that he was on our side throughout
the entire process by telling us exactly how it is. The key point is
that Ty was willing and able to work with us. He was always patient,
resourceful and honest.

Ty had great referrals for a home inspector and a lawyer. His referrals
were particularly helpful, and it was comforting to know that Ty had
worked with these individuals time and time again. The research and
preparation in buying a home can be really overwhelming, and having
someone to guide us, saved us a tremendous amount of time, and left us
with less to worry about.

When it was time to close the deal, Ty was firm and productive. We were
able to reach an agreement with the other party (in our favour) in a
timely manner. His genuine interest in making us happy allowed us to be
comfortable and trusting in his talent and experience.

Envelope Real-estate, from our experience, is very client orientated.
My family and I will not hesitate to say that we have had an amazing
experience with Envelope Real-estate and Ty Lacroix! Ty’s hard work has
resulted in my family and I finding the perfect home!!

Thank you, Ty and Envelope Real-Estate!

Mojdeh Rahbari

Mojdeh Rahbari

We are blown away by your incredible professionalism and the efficient team you work with Ty.

Sutton Group Envelope Real Estate Brokerage Inc.London Ontario

Mark and I want to thank you for selling our condo at ****** and as you are quite aware; you were not our first choice! In hindsight I would like to add that I wanted to go with you, but you know Mark, he litigates all day long and because you wouldn’t lower your commission fee or list our condo at a price to what we were led to believe was easy to get, we went with phyliss, who was our agent when we first bought the condo.

We liked you as soon as we met you, but Mark didn’t want to pay your commission fee even though your presentation and analysis of our property was, again in hind site, bang on!  phyliss fee was 1% less than yours and her being with rpaywl lepage sjertf tealty we thought we would get more exposure because they have over 100 agents and have offices across Canada.

What a disaster! She didn’t do near half of what you did, we had a few showings but getting any helpful feedback was like pulling hens teeth. After 7 weeks of disappointment and promises, I had enough! Jokingly, I told Mark it was you or the highway!

You now know Mark, there was no way he was going to hire you; he is not used of being told no! I should know, I‘ve been married to him for 37 years.

Anyway Ty thanks for coming over to see us again, and thank you for not saying “I told you so”.

We listed with you and were so impressed that all your marketing and websites and ads were all in place within 48 hours! I now know how you do it but we were amazed at how thorough and effective your systems are.

Getting an offer 11 days after listing our place was impressive but what really impressed us was how you helped us through the process and Mark’s litigious nature. Wow!

Thanks again Ty and for working with us to find our new condo, we love it and we enjoyed having you over to share a glass or three of our favorite red!!!

Again, I can’t tell you how happy we are and be assured we are telling as many of our friends as possible.

Carole St.Pierre

Carole St.Pierre

Sheri was very professional and knowledgeable on all matters of real estate. She helped us find the perfect home and we always felt secure in having her help our decision-making process. She explained everything and helped us understand every step. We never doubted Sheri and her advice and she was really easy to work with. Always responsive, helpful, honest and friendly. Highly recommended. – Andrew and Genevieve

Andrew and Genevieve

Alex & Karyn