349 Southdale Road E Unit# 27, London, Ontario N6E 1A2

James and I were talking last night and want to know: How do you manage to keep improving your services? This is our fourth house with you, actually 7, the four we bought through you and the three we sold through you. Amazing! Can you come and talk to my boss, I think my company needs some help!

Thanks Ty

Jillian & James Crossmore

Jillian & James Crossmore

Joyce, we are so grateful for all of your assistance in selling our property!

Your advice in preparing our property and your professionalism in handling the sale were significant in selling quickly and above our asking price.

We highly recommend you to anyone in the London area.

Many thanks!

Louise & Sebastian Schembri

Louise & Sebastian Schembri

Mark and I want to thank you for selling our condo at ****** and as you are quite aware; you were not our first choice! In hindsight I would like to add that I wanted to go with you, but you know Mark, he litigates all day long and because you wouldn’t lower your commission fee or list our condo at a price to what we were led to believe was easy to get, we went with phyliss, who was our agent when we first bought the condo.

We liked you as soon as we met you, but Mark didn’t want to pay your commission fee even though your presentation and analysis of our property was, again in hind site, bang on!  phyliss fee was 1% less than yours and her being with rpaywl lepage sjertf tealty we thought we would get more exposure because they have over 100 agents and have offices across Canada.

What a disaster! She didn’t do near half of what you did, we had a few showings but getting any helpful feedback was like pulling hens teeth. After 7 weeks of disappointment and promises, I had enough! Jokingly, I told Mark it was you or the highway!

You now know Mark, there was no way he was going to hire you; he is not used of being told no! I should know, I‘ve been married to him for 37 years.

Anyway Ty thanks for coming over to see us again, and thank you for not saying “I told you so”.

We listed with you and were so impressed that all your marketing and websites and ads were all in place within 48 hours! I now know how you do it but we were amazed at how thorough and effective your systems are.

Getting an offer 11 days after listing our place was impressive but what really impressed us was how you helped us through the process and Mark’s litigious nature. Wow!

Thanks again Ty and for working with us to find our new condo, we love it and we enjoyed having you over to share a glass or three of our favorite red!!!

Again, I can’t tell you how happy we are and be assured we are telling as many of our friends as possible.

Carole St.Pierre

Carole St.Pierre

That’s a lovely gesture, thank you.  With the on-set of cold weather it’s especially nice to know that there will be some extra food for tables.  Really do appreciate all your work Ty.  My husband can probably attest to the fact that I don’t usually hold back in the feedback department, requested or otherwise, and can normally find room for improvement.   In your case, all I can do is focus on what you did well:

(1)  The first draw was your website… for a newcomer to the London area it is very informative and easy to navigate.

(2) Your response times were very good (when I was first looking for someone to work with emails and phone messages to other realtors wouldn’t be returned for 72 business hours… enough time for me to go buy a house elsewhere!).

(3) Exceptionally low pressure / no contracts etc, like you say on your website but actually true!

(4) Excellent listener and matched needs, even when not vocalized, with the appropriate price point and features.

(5) You demonstrate clear market knowledge.

(6) You’re patient (even with my mother!); and

(7) You sealed the deal with terrific negotiating.

I think you did a fabulous job and would certainly recommend your services.

Best regards,
Helen & Adrian

Helen & Adrian

We loved the checklists you provided on your terrific website.

We found them very informative and helpful in making the transaction stress free.

We will definitely recommend Joyce Byrne Real Estate Team to friends and family.

Christie & Nick Cogghe
London Ontario

Christie & Nick Cogghe