359 Kennington Way, London, Ontario N6L 0H4

Joanne

I hope this message finds you happy and healthy! Dave, Darius and I
have been busy getting settled in! We have finally moved in!

As i was unpacking, I discovered the package that was supposed to be sent (simply
placed in a mailbox) to you quite some time ago. Dave forgot, so, I
wanted to include my comments on the service we received via email,
until you receive it in the mail.

Thanks again for your hard work!! We love our new home and couldn’t have
done it without you!

Please see below…

Our experience with Envelope Real-estate and Ty Lacroix, in particular,
was nothing less than comfortable and stress-free (well, as stress-free
as buying a home for the first time can get!). Ty, as an experienced
agent, was very informative and most importantly, intuitive! He was
able to give us as much information as we required, often answering our
questions before we asked, and was thoughtful and conscious of our
priorities.

Ty took the time to get to know my family and made sure that the
properties we viewed reflected our interests. The extra time that he
took to get know us, attributed to the efficient way in which we were
able to find a home together. Ty is not one to sugar coat anything! He
is very forthcoming and had proved that he was on our side throughout
the entire process by telling us exactly how it is. The key point is
that Ty was willing and able to work with us. He was always patient,
resourceful and honest.

Ty had great referrals for a home inspector and a lawyer. His referrals
were particularly helpful, and it was comforting to know that Ty had
worked with these individuals time and time again. The research and
preparation in buying a home can be really overwhelming, and having
someone to guide us, saved us a tremendous amount of time, and left us
with less to worry about.

When it was time to close the deal, Ty was firm and productive. We were
able to reach an agreement with the other party (in our favour) in a
timely manner. His genuine interest in making us happy allowed us to be
comfortable and trusting in his talent and experience.

Envelope Real-estate, from our experience, is very client orientated.
My family and I will not hesitate to say that we have had an amazing
experience with Envelope Real-estate and Ty Lacroix! Ty’s hard work has
resulted in my family and I finding the perfect home!!

Thank you, Ty and Envelope Real-Estate!

Mojdeh Rahbari

Mojdeh Rahbari

Just wanted to take a moment to say thanks for your assistance Ty in selling our property. As you know we had looked at a couple different options for selling the property, thankfully after speaking with you about our options we decided you were the best choice for us. And are we glad we did! Right from the start we were impressed with your approach, the research you did on ours and similar properties gave us an accurate understanding of what the market would allow for our property, and your thoroughness’ certainly took away any uneasiness we may have had about selling and moving.
We really appreciated how you kept us informed about potential buyers, and when the offer came rather quickly, you offered your professional opinion and then respected our decisions.
Once the sale was complete, you took the time to educate us to the rest of the process, and the other professionals., ie: lawyers you recommended had that same professional and thorough approach that you have. We certainly appreciated how you went out of your way to ensure the move to our next place went together as planned. As we look for other real estate opportunities, your phone number is the first we will dial. ”

Craig and Bonnie Hardy  Covenant Construction

Craig and Bonnie Hardy  Covenant Construction

Always a pleasure to work with Joyce. This is the third we have used her services in selling and purchasing a home. Joyce is always very clear and concise with every detail along the way. The emails we receive about “next steps” are very helpful. Joyce is very professional and and fun with her sense of humour. Selling and buying a home is stressful, so Joyce makes us laugh – and that helps. Thanks Joyce!

The Parsons

The Parsons

Chris Rawlings