42 Charterhouse Crescent, London, Ontario N5W 5V5

I hope this message finds you happy and healthy! Dave, Darius and I
have been busy getting settled in! We have finally moved in!

As i was unpacking, I discovered the package that was supposed to be sent (simply
placed in a mailbox) to you quite some time ago. Dave forgot, so, I
wanted to include my comments on the service we received via email,
until you receive it in the mail.

Thanks again for your hard work!! We love our new home and couldn’t have
done it without you!

Please see below…

Our experience with Envelope Real-estate and Ty Lacroix, in particular,
was nothing less than comfortable and stress-free (well, as stress-free
as buying a home for the first time can get!). Ty, as an experienced
agent, was very informative and most importantly, intuitive! He was
able to give us as much information as we required, often answering our
questions before we asked, and was thoughtful and conscious of our
priorities.

Ty took the time to get to know my family and made sure that the
properties we viewed reflected our interests. The extra time that he
took to get know us, attributed to the efficient way in which we were
able to find a home together. Ty is not one to sugar coat anything! He
is very forthcoming and had proved that he was on our side throughout
the entire process by telling us exactly how it is. The key point is
that Ty was willing and able to work with us. He was always patient,
resourceful and honest.

Ty had great referrals for a home inspector and a lawyer. His referrals
were particularly helpful, and it was comforting to know that Ty had
worked with these individuals time and time again. The research and
preparation in buying a home can be really overwhelming, and having
someone to guide us, saved us a tremendous amount of time, and left us
with less to worry about.

When it was time to close the deal, Ty was firm and productive. We were
able to reach an agreement with the other party (in our favour) in a
timely manner. His genuine interest in making us happy allowed us to be
comfortable and trusting in his talent and experience.

Envelope Real-estate, from our experience, is very client orientated.
My family and I will not hesitate to say that we have had an amazing
experience with Envelope Real-estate and Ty Lacroix! Ty’s hard work has
resulted in my family and I finding the perfect home!!

Thank you, Ty and Envelope Real-Estate!

Mojdeh Rahbari

Mojdeh Rahbari

Alex & Karyn

We were looking to sell a condo we had originally purchased for our daughter and we were referred to Joyce Byrne by another agent.  We were looking for experience and a proven marketing plan.  We listed with Joyce and were extremely satisfied with the results!  The condo sold very quickly for above asking.  Joyce went above and beyond our expectations; she was easy to communicate with and gave us great feedback.  We were also given helpful hints throughout the selling and after sale process.  Joyce is very professional and knowledgeable.  We would not hesitate to recommend Joyce to friends and family or call her for any future needs you may have.

Lisa and Brent Schoffer

Lisa and Brent Schoffer

A friend of mine referred me to her daughter’s realtor, Blair Patton of Sutton Real Group Preferred Real Estate. Blair responded quickly and arranged to meet with me at my residence. We sat down and he explained the current London real estate market and helped me arrive at a reasonable asking price for my condo.  Blair was diligent in his pursuit to sell my unit.

I was very fortunate to have Blair as my realtor; if it had not been for his hard work I would not have been able to move into my new condo unit. He is a seasoned professional who works tirelessly for his clients. I greatly appreciate his efforts in listing my unit and obtaining a satisfactory offer.

Gordon Webster

Gordon Webster

Mark and I want to thank you for selling our condo at ****** and as you are quite aware; you were not our first choice! In hindsight I would like to add that I wanted to go with you, but you know Mark, he litigates all day long and because you wouldn’t lower your commission fee or list our condo at a price to what we were led to believe was easy to get, we went with phyliss, who was our agent when we first bought the condo.

We liked you as soon as we met you, but Mark didn’t want to pay your commission fee even though your presentation and analysis of our property was, again in hind site, bang on!  phyliss fee was 1% less than yours and her being with rpaywl lepage sjertf tealty we thought we would get more exposure because they have over 100 agents and have offices across Canada.

What a disaster! She didn’t do near half of what you did, we had a few showings but getting any helpful feedback was like pulling hens teeth. After 7 weeks of disappointment and promises, I had enough! Jokingly, I told Mark it was you or the highway!

You now know Mark, there was no way he was going to hire you; he is not used of being told no! I should know, I‘ve been married to him for 37 years.

Anyway Ty thanks for coming over to see us again, and thank you for not saying “I told you so”.

We listed with you and were so impressed that all your marketing and websites and ads were all in place within 48 hours! I now know how you do it but we were amazed at how thorough and effective your systems are.

Getting an offer 11 days after listing our place was impressive but what really impressed us was how you helped us through the process and Mark’s litigious nature. Wow!

Thanks again Ty and for working with us to find our new condo, we love it and we enjoyed having you over to share a glass or three of our favorite red!!!

Again, I can’t tell you how happy we are and be assured we are telling as many of our friends as possible.

Carole St.Pierre

Carole St.Pierre