6208 London Road, Kettle Point, Ontario N0N 1J1

I hope this message finds you happy and healthy! Dave, Darius and I
have been busy getting settled in! We have finally moved in!

As i was unpacking, I discovered the package that was supposed to be sent (simply
placed in a mailbox) to you quite some time ago. Dave forgot, so, I
wanted to include my comments on the service we received via email,
until you receive it in the mail.

Thanks again for your hard work!! We love our new home and couldn’t have
done it without you!

Please see below…

Our experience with Envelope Real-estate and Ty Lacroix, in particular,
was nothing less than comfortable and stress-free (well, as stress-free
as buying a home for the first time can get!). Ty, as an experienced
agent, was very informative and most importantly, intuitive! He was
able to give us as much information as we required, often answering our
questions before we asked, and was thoughtful and conscious of our
priorities.

Ty took the time to get to know my family and made sure that the
properties we viewed reflected our interests. The extra time that he
took to get know us, attributed to the efficient way in which we were
able to find a home together. Ty is not one to sugar coat anything! He
is very forthcoming and had proved that he was on our side throughout
the entire process by telling us exactly how it is. The key point is
that Ty was willing and able to work with us. He was always patient,
resourceful and honest.

Ty had great referrals for a home inspector and a lawyer. His referrals
were particularly helpful, and it was comforting to know that Ty had
worked with these individuals time and time again. The research and
preparation in buying a home can be really overwhelming, and having
someone to guide us, saved us a tremendous amount of time, and left us
with less to worry about.

When it was time to close the deal, Ty was firm and productive. We were
able to reach an agreement with the other party (in our favour) in a
timely manner. His genuine interest in making us happy allowed us to be
comfortable and trusting in his talent and experience.

Envelope Real-estate, from our experience, is very client orientated.
My family and I will not hesitate to say that we have had an amazing
experience with Envelope Real-estate and Ty Lacroix! Ty’s hard work has
resulted in my family and I finding the perfect home!!

Thank you, Ty and Envelope Real-Estate!

Mojdeh Rahbari

Mojdeh Rahbari

Although exciting, buying a home can be stressful, time
consuming, and at times intimidating. Having an agent like
Michael makes any concern easier to deal with. Scheduling
a day of viewing is a delight knowing that Michael is
accompanying us.

He is very friendly, very informed, in
addition to being very professional. He was interested and
understanding of all our concerns and needs and related to
us on a personal level all while providing honest input and
feedback.

We would not hesitate for a second to recommend Michael
to anyone looking to purchase a home in the London area.
If you are looking for an agent who is generous with their
time, knowledgeable and a joy to speak with you would be
hard pressed to find anyone better then Michael.

Sergio Ossia and Leila Bates

Sergio Ossia and Leila Bates

As out of town buyers new to the London market, Michael Theisen provided us with outstanding information and service. His knowledge of the London market is exceptionally strong and he was able to very effectively provide us with listings and showings that fit our needs. When it came time to submit an offer, Michael again was able to guide us through an exceptionally volatile market in a calm, professional and well-informed manner which allowed us to ultimately make a very well informed buying decision we are exceptionally happy with. In terms of service to closing and beyond, Michael again was there for everything from a unique key exchange, to recommending local tradespeople, to ensuring all of the paperwork was accurate and in order. I can, without hesitation, give Michael my highest personal recommendation. Our experience with him and Envelope Real Estate was extremely positive. Michael Theisen is our London and area realtor for life!

Mark Haarmann

James and I were talking last night and want to know: How do you manage to keep improving your services? This is our fourth house with you, actually 7, the four we bought through you and the three we sold through you. Amazing! Can you come and talk to my boss, I think my company needs some help!

Thanks Ty

Jillian & James Crossmore

Jillian & James Crossmore